Our Company Value
At Youssef Allam Group, we strive to resolve all the problems efficiently to prevent the damage caused by machine downtime. We assign the right caliber with the proper inventory to offer you the needed support. Our outstanding track record in the market demonstrates our ability and dedication to serve your business needs.
Our technical staff undergoes regular trainings on the latest technological trends, empowering them to serve you with high efficiency and effectiveness. We also share with you the latest technical publications, organize technical seminars by experts, as well as keep you posted with the important events in the industry, both regionally and globally.
is the core target of our organization as well as our service department. Happy customers always promote business and at end profit.
Therefore we are concentrating on the following KPIs for the service teams as well as the field service engineer:
- 1 Total number of net tasks
- 2 Productivity
- 3 Response Time
We are focusing on enhancing the technical level of our technical field engineers, Technicians, & team specialists by let them joined training sessions abroad, attending printing events such & attend Webinars and online training sessions for printing – healthcare- media storage